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Noticeboard

Urgent Notice to patients

Owing to unforeseen circumstances we are going to be two doctors down over the next few months.  We have arranged to have two new partners join us in April and we will be arranging as much cover as possible in the form of locums over the interim period.  As always we will ensure that all patients with urgent problems are seen but it may be that you will not be able to see the GP you particularly requested.

We apologise for any inconvenience this may cause and ask for your understanding during this difficult time.

Flu Vaccination

We are holding the following clinics, please ring reception to book your appointment.

Saturday 1st October - Old Mill Surgery, Poringland

Saturday 8th October - Old Mill Surgery, Poringland

Saturday 15th October - Village Hall, Hempnall

Unsure if you are eligible for the vaccination?  Just ask a receptionist who will advise you.

PPG Meeting

Our next PPG meeting is on Wednesday 7th December, 7.30pm at Hempnall Surgery

NAMED GP

Everyone in the practice now has a named GP.  If you are unsure who yours is then please ask at reception, but please remember that you can still see whichever GP you prefer.

NEW PPG REPORT AVAILABLE - See PPG section

Recent Survey report:

We recently ran a survey to find out how you felt about being kept waiting for your appointment when a GP is running late.  Click the 'Survey report' section in the right hand column to see the report.  A big thank you to all those who participated, your feedback is very important to us.

CCTV

Closed Circuit Television is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the camera are recorded.  The practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 of the 1998 Data protection Act. 

Accessible Information Standard

The Accessible information standard is a new law to make sure that people who have a disability or sensory loss are given information they can easily read or understand.  Please inform us if you have any communication support needs.  

For further information about the standard and a form you can fill in to let us know if you have communication support needs in the column on the right hand side of our website under the Accessible Information heading.

Welcome to the Old Mill and Millgates Medical Practice Website

 

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. Our practice mission is to provide a high standard of patient centred medicine both clinically and administratively, to our local community, delivered in an effective and equitable manner. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Flu Vaccination

We have very few vaccines left now so hurry.....

Unsure if you are eligible for the vaccination?  Just ask a receptionist who will advise you.

Patient Participation Report 2015

The latest report is available in the PPG section of this website.

The Friends and Family test now available on the website:

The Friends and Family test is a way of gathering your feedback so we can continually review our service.  More information can be found under the 'Quick Links tab' under the Latest News heading!

THE ACCESSIBLE INFORMATION STANDARD is a new law to make sure that people who have a disability,impairment or sensory loss are given information they can easily read or understand: see more details in 'further information'

(Site updated 02/12/2016)
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