Dear Patients, due to increased workload in our Dispensary we are requesting that patients please allow a minimum of 3 complete working days (72 hours) from ordering their medication to collecting it. The Practice is not open at weekends so weekends do not count as “working days”. Please also remember that Millgates Hempnall is closed on a Thursday and so this does not count as a “working day”. For example, medication ordered at Hempnall on a Wednesday will not be ready until Tuesday. Thank you for your understanding.
We urge patients to use SystmOnline, the electronic method for ordering medication. SystmOnline is a much safer and faster way to order your repeat medication. Please contact Reception who can help you with registering for this service.