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Practice Survey Reporting

We recently ran a survey in the practice in which we were looking for your views on what you thought about being kept waiting for your appointment when a GP is running late.  The report of those results is now available for you to view. Patients Survey results - When a GP is running late

Friends and Family Feedback

We have had many positive pieces of feedback when you are completing the friends and family forms, thank you.

Some of you have also said that you feel frustrated when there are not appointments available.

We are listening to your comments and this is what we are doing:-

We are currently analyzing our appointment system.  We are collecting data in all aspects of our planning schedule.  This will enable us to ascertain just where our demand is and how best to meet that demand.

Many thanks for all of your comments.

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