Old Mill & Millgates Medical Practice - The doctors, nurses and other staff at our practice

Noticeboard

NAMED GP

Everyone in the practice now has a named GP. If you are unsure who yours is then please ask at reception, but please remember that you can still see whichever GP you prefer.

CCTV

Closed Circuit Television is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the camera are recorded. The practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 of the 1998 Data protection Act.

Accessible Information Standard

The Accessible information standard is a new law to make sure that people who have a disability or sensory loss are given information they can easily read or understand. Please inform us if you have any communication support needs.

For further information about the standard and a form you can fill in to let us know if you have communication support needs in the column on the right hand side of our website under the Accessible Information heading.

Doctors

Dr Clive Waterhouse (m)

MBChB DA FPC MRCGP

GMC: 2827234

Clive Waterhouse is 56 years old and qualified MB ChB in Leeds in 1987. He also has DA, and DCH qualifications. After completing a VTS in Aberystwyth Clive joined a suburban Norwich practice where he worked for 13 years until 2003. Needing a fresh challenge, he joined our practice in its more rural setting in 2003.

Clive is married to Kathee and has three grownup children, two grandchildren and two old Labradors. When not being dragged around the local field with the dogs his interests include Military History, Miniature War gaming and American Football.

He joined the practice in July 2003 to take over the Financial and Prescribing lead roles for when Jeff Fox retired. He is the practice lead on premises. Clive has been busy with Mary Parker exploring additional options for the premises at Poringland.

Dr Neil Thomas (m)

MBBS (UEA 2010), PGCert, MRCGP (2015)

GMC: 7073000

Neil Thomas joined the practice as a partner in 2015 after spending the previous year at Old Mill and Millgates as a registrar in the final year of his training. Growing up in Suffolk, he never made it out of East Anglia, graduating from the University of East Anglia in 2010 and spending the next 5 years working in hospitals in Norfolk and Suffolk as part of his Foundation years and GPVTS training. He takes part in the practice’s relatively new venture of medical student training and has recently completed his PGCE.

Neil lives in Mulbarton with his wife Katherine, a primary school teacher, and their cats. When not at work (or on the allotment or travelling the world with Katherine) Neil can often be found playing the guitar with his rock and pop covers band in and around Norfolk.

Dr Trina Denniss (f)

MBBS (UEA Norwich) MRCGP

GMC: 7037142

Dr Keivan Maleki (m)

MD(Pecs 1992) MRCGP PGDD PGDCD

GMC 6042387

Keivan obtained his first MD degree from POTE with Summa Cum Laude and immediately started specialization in Internal Medicine and passed the United States Medical Licensing Examination but decided to work in some very deprived areas of our planet. He then returned to Europe and obtained the second MD degree from the UVA following which he trained in Family Medicine specialization at the VU in Amsterdam.

In 2005 Keivan was recruited by the PCT Great Yarmouth and moved from Amsterdam to Gorleston where he practiced as a Principal GP until joining our surgery in April 2017.

Since 2006 he as also been teaching medical students of the UEA.

Since moving to the UK he has obtained a postgraduate diploma in Clinical Dermatology from the Queen Mary University of London and a postgraduate Diploma in Diabetes with merit from Cardiff University and also has obtained the MRCGP.

Keivan's mother language is Azerbaijani but he feels lucky that so far he has had the chance to learn seven different languages.

Outside work he enjoys reading, learning and travelling whenever it is possible but has regular meeting with his punchbag!

Dr Alexandra Prentice (f)

Dr Judith O'Shea (f)

Nurse Practitioners

Jo Sambandan

Nursing Lead

The nurse practitioner is here for people of any age with minor or major, acute, physical or psychological health needs. They are able to diagnose and treat many illnesses and injuries, prescribe medications where appropriate or offer advice and support as required.

Please continue to see your doctor or practice nurse for any on-going management of your chronic conditions. If you aren’t sure if our nurse practitioner can deal with your problem, come and see her anyway, as she may be able to help, or at least guide you to the most appropriate healthcare.

Definition of acute illness/injury – new onset, likely short duration of symptoms or need for intervention.

Definition of chronic illness – gradual onset long lasting conditions.

Nurses

Corby Calaby (f)

Mrs Dawn Clayton (f)

Sarah Hilton (f)

Mrs Claire Adams (f)

Janet McDonald (f)

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The Practice nurses run clinics for long-term health conditions such as asthma or diabetes. They manage minor ailment clinics, carry out cervical smears and run vaccination clinics.

Health Practitioners

Mrs Amy Tooke (f)

Mr Ian Jeynes (m)

Amy & Ian are our Emergency Care Practitioners. they help with home visits and see acute conditions and minor illness. They will deal with most of the same day requests for acute care but will have support from the Practice GP's.

Healthcare Assistants

Miss Rosie Carlton (f)

Cheryl Meggison (f)

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Phlebotomists

Elizabeth Watts (f)

Our very experienced phlebotomists take bloods on behalf of the Partners for the Practice.

Practice Management

Mr Wayne Rawlings (m)

Practice Manager Dip PM

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the Practice and are your initial contact point for all general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query.

Reception Lead
Bev Read

Kim Bishop
Sarah Hunt
Susan Grainger
Michelle Leverett
Jenny Debenham

Secretaries

Secretarial Lead
Julie Wright

Jane Browne
Sarah Hawkins

Administrators

Elizabeth Williams

Michelle Crangle

Tatiana Sesay

Health Visitors

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing.

Attached Staff

Physiotherapy

There are limited community physiotherapy services locally at Long Stratton Community Care Centre, Flowerpot Lane, Long Stratton; Heathgate Surgery, Poringland or, if necessary, in your home.

Dietitian

Following referral, the community dietitian can be seen at the Millgates Surgery, Hempnall.

District Nurses

We have a team of attached district nurses who can be contacted via the surgery for home nursing help and advice.

Community Services

The community chiropodist, speech therapist, occupational therapist, psychologist, psychiatric nurses and volunteers’ co-ordinator can all provide services locally and can be contacted by telephoning the Community Care Group Office at Long Stratton on 01508 531175 or through the surgery.

Social Services

Social workers and the home care organiser can be contacted by telephoning the Norwich office on 0844 800 8014 or through the surgery.