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Repeat Prescriptionsmedication7

You can order online via the link at the top of this page, or you can order by post, fax (Poringland 01508 495371 Hempnall 01508 498315) or by dropping in your repeat prescription in person. We also operate an automatic ordering service for some patients. Please ask the dispenser if you are suitable for this service. 

Please avoid collecting your prescriptions outside opening hours.

Text Service

We now offer a texting service where we can text information regarding your prescriptions, including:

  • when your prescription is ready to collect.
  • if there is a problem with your repeat order.
  • when your prescription has been sent to the chemist and any other useful information.

There is a prescription collection service operated by three local pharmacies if we do not dispense your medication.

Unused Medicines

Please do not store unused medicines, they can be returned to the surgery for safe disposal.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.



Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

EPS - Electronic Prescription Service

The Electronic Prescription Service is now available at this practice.  If you are a non-dispensing patient you can now have your repeat prescriptions sent electronically to a pharmacist of your choice without the need for you to pick up the paper prescription.  This could save you the patient time and has the advantage of being traceable by the practice (we can see when it has arrived and been picked up by the pharmacist).  For more information look at 

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