Our next PPG meeting is on Wednesday 28th June 2017, 7.30pm at Hempnall Surgery
The next open evening is entitled 'Heart Disease' and is to be held on Tuesday 25th April 2017 at the Mill Centre, Hempnall, All welcome.
Everyone in the practice now has a named GP. If you are unsure who yours is then please ask at reception, but please remember that you can still see whichever GP you prefer.
We recently ran a survey to find out how you felt about being kept waiting for your appointment when a GP is running late. Click the 'Survey report' section in the right hand column to see the report. A big thank you to all those who participated, your feedback is very important to us.
Closed Circuit Television is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the camera are recorded. The practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 of the 1998 Data protection Act.
The Accessible information standard is a new law to make sure that people who have a disability or sensory loss are given information they can easily read or understand. Please inform us if you have any communication support needs.
For further information about the standard and a form you can fill in to let us know if you have communication support needs in the column on the right hand side of our website under the Accessible Information heading.
The group was founded in June 2011 with the aim of bringing the patients and practice closer together, striving to offer the best possible service to all patients registered in this practice. It consists of 15 members of which the following were voted in as:
All members are patients of the practice with about 50% generally attending the Poringland site and 50% at Hempnall.
The group meets on average every two months and holds open evenings when all patients are invited to attend. Come along to the open evenings to listen to the speakers arranged by the PPG or, in a general open meeting, come along to let us know what you would like from the PPG and Surgery generally.
We are always looking for new members. The group meets between 7.30pm and 9pm about every two months. This time was chosen so that patients working or attending school can come and we start and finish promptly so that carers and parents can arrange cover for that time. Everyone is welcome and it helps us to have the views of patients from a wide variety of backgrounds. The meetings are normally in one of the surgeries or a local village hall so there is disabled access.
If you would like to join or just attend one meeting to see what it is like then contact Mary Parker on 01508 492929 to get the date and venue of the next meeting.
You can learn more about the role of PPG's at
Have your say
If you have anything you would like to say to the PPG then please contact them on firstname.lastname@example.org you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The PPG constitution document can be found here Constitution Document
Our next meeting is to be on Wednesday 8th August 2018 at Poringland Surgery. All patients welcome.
Another well attended meeting with around 65 attendees, mainly patients but some people from the surrounding villages were also given the warm welcome by our PPG members.
Dr Maleki opened the evening by discussing strokes from the point of view of the practice, what signs and symptoms to look for and the importance of acting fast if a stroke is suspected. He informed us that although the percentage of patients in the practice who had suffered a stroke was small the effect upon the patient and family members and close friends could be devastating. The work the practice does in guiding patients in preventing strokes is substantial.
Jane Shmilt, Sister on Dunston Acute Stroke Unit and Pamela McCarthy, Deputy Sister Strokes Alert Nurse at the NNUH talked to us about the signs and symptoms of stroke, the work they do within the hospital and, again, they impressed upon us the importance of acting fast should we ever suspect stroke. We should not just look for all of the symptoms mentioned in the FAST advertisement, just one could indicate that we are having a stroke.
John Potter, Professor of Ageing and Stroke Medicine gave a lively presentation describing the two different forms of stroke and the treatments available. He informed us that although preventative measures a vital there are some genetic traits which, as yet, we cannot avoid. However, it is still important to be aware.
There was time allocated at the end for questions which the panel willingly responded to.
All in all, another great, enjoyable and enlightening evening.
Many thanks to all of the PPG members who prepared this and worked so hard during the evening.
Mary, Practice Manager.
This years report produced in the format requested by NHS England
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Please click on the links below to read a selection of our reports, surveys and results:
Survey results 2013
Dispensary survey results
Aims from survey results
Comments from patients
Please click on the link below for our full report on the Patient Participation Group 2013/14.
Patient Participation Report 2013/14
Drug Wastage Report
Diabetes open evening
Minutes of meeting 12 11 14 (3).docx
PPG minutes 14th January 2015 (2).docx
PPG meeting 11th March 2015 (2).doc
PPG Meeting 3rd June 2015
PPG Meeting 5th August 2015 + AGM
PPG Meeting 7th October 2015
PPG Meeting 2nd December 2015
PPG Meeting 2nd March 2016
PPG Meeting 25th May 2016
PPG Meeting 20th July 2016
PPG Meeting 28th September 2016
AGM 7th December 2016
PPG Meeting 7th December 2016
PPG Meeting 15th March 2017
PPG Meeting 28th June 2017
PPG Meeting 13th September 2017
AGM 6th December 2017
PPG Meeting 6th December 2017
PPG Meeting 11th April 2018
Carers Event Working Party Meeting 29/05/2018
PPG Meeting 6th June 2018
Carers Event Working Party Meeting 03/07/2018
Agenda for 14th January 2015.docx
Agenda 5th August 2015
Agenda 7th October 2015
Agenda 2nd December 2015
Agenda 25th May 2016
Agenda 15th March 2016
Agenda September 2016
Agenda 7th December 2016
Agenda 15th March 2017
Agenda 28th June 2017
Agenda 13th September 2017
Agenda 6th June 2018
December Heartbeat 2014.pdf
March 2015 Newsletter.pdf
June Newsletter 2015
August Newsletter 2015
November Newsletter 2015 Pg1
November Newsletter 2015 Pg2
June Newsletter 2016
December Newsletter 2016
March Newsletter 2017
August Newsletter 2017
December Newsletter 2017
March Newsletter 2018
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