Our next PPG meeting is on Wednesday 28th June 2017, 7.30pm at Hempnall Surgery
The next open evening is entitled 'Heart Disease' and is to be held on Tuesday 25th April 2017 at the Mill Centre, Hempnall, All welcome.
Everyone in the practice now has a named GP. If you are unsure who yours is then please ask at reception, but please remember that you can still see whichever GP you prefer.
We recently ran a survey to find out how you felt about being kept waiting for your appointment when a GP is running late. Click the 'Survey report' section in the right hand column to see the report. A big thank you to all those who participated, your feedback is very important to us.
Closed Circuit Television is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the camera are recorded. The practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 of the 1998 Data protection Act.
The Accessible information standard is a new law to make sure that people who have a disability or sensory loss are given information they can easily read or understand. Please inform us if you have any communication support needs.
For further information about the standard and a form you can fill in to let us know if you have communication support needs in the column on the right hand side of our website under the Accessible Information heading.
We welcome new patients to our practice if you live within the following areas:
Alpington, Bedingham, Bergh Apton, Bixley, Brooke, Caistor St Edmund, Dunston, Framinghams, Fritton, Hedenham, Hempnall, Hempnall Green, Howe, Kirstead, Long Stratton, Markshall, Morningthorpe, Newton Flotman, Poringland, Saxlinghams, Seething, Shoteshams, Stoke Holy Cross, Swainsthorpe, Tasburgh, Topcroft, Woodton, Yelverton.
If you want to join the practice please complete a registration form which can be picked up from reception or downloaded from the above "Registering Online" tab. Please bring the completed form along to reception with your medical card if you have it. The information on the medical card will speed up the process of getting your records from your previous practice.
Once you have been accepted as a patient your medical records will be transferred to us and a new medical card will be sent to your home address. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.
When you register, we will ask you to make an appointment to see one of the practice nurses for a new patient health check. This will make sure that our records are accurate and all routine checks to promote your health and wellbeing (such as blood pressure/smear tests/mammograms) are up-to-date. If you are on regular repeat medication please also make an appointment with the GP for this to be initiated.
The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them. You can download the guide below.
A Patient Guide to GP Services
If you wish to pre-register click on the link below to open the form. When you have completed all of the details, click on the "Send" button to mail your form to us. When you visit the surgery for the first time you will be asked to sign the form to confirm that the details are correct.
When you register you will also be asked to fill out a medical questionnaire. This is because it can take a considerable time for us to receive your medical records. If you could fill in the form by clicking on the link below, print it off and hand it in to reception, it would be appreciated.
Online Medical Questionnaire For New Patients
Note that by sending the form you will be transmitting information about your self across the Internet and although every effort is made to keep this information secure, no guarantee can be offered in this respect.
Alternatively you may print off a registration form, fill it out and bring it in with you on your first visit to the practice.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups. Open the leaflets in one of the following languages
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Download the Temporary Resident Registration Form
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