Our next PPG meeting is on Wednesday 28th June 2017, 7.30pm at Hempnall Surgery
The next open evening is entitled 'Heart Disease' and is to be held on Tuesday 25th April 2017 at the Mill Centre, Hempnall, All welcome.
Everyone in the practice now has a named GP. If you are unsure who yours is then please ask at reception, but please remember that you can still see whichever GP you prefer.
We recently ran a survey to find out how you felt about being kept waiting for your appointment when a GP is running late. Click the 'Survey report' section in the right hand column to see the report. A big thank you to all those who participated, your feedback is very important to us.
Closed Circuit Television is installed at the practice premises for the purpose of staff, patient and premises security. Cameras are located at various places on the premises, and images from the camera are recorded. The practice follows the recommendations issued by the Data Protection Commissioner in accordance with powers under Section 51 of the 1998 Data protection Act.
The Accessible information standard is a new law to make sure that people who have a disability or sensory loss are given information they can easily read or understand. Please inform us if you have any communication support needs.
For further information about the standard and a form you can fill in to let us know if you have communication support needs in the column on the right hand side of our website under the Accessible Information heading.
14:00 - 18:00
extended hours Hempnall to 19:10
extended hours Poringland to 19:10
Hempnall closed 13:00
If you need urgent GP attention when the surgery is closed call the usual number and you will be put in touch with the out-of-hours service.
You can also call 111 for the NHS111 service when the problem is not as urgent as 999. Calls to the service are free from landlines and mobiles.
No appointment necessary.
Opening hours 8.30am - 19.30pm 7 days a week including bank holidays
Based at Rouen House, Rouen Road, Norwich NR1 1RB
Tel: 01603 677500There are car park facilities close to the centre on Rouen Road, John Lewis and Castle Mall
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Please help the NHS by using services wisely
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