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Welcome to the Old Mill and Millgates Medical Practice Website


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. Our practice mission is to provide a high standard of patient centered medicine both clinically and administratively, to our local community, delivered in an effective and equitable manner. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


Our Practice is engaging in a pilot scheme providing improved access for patients to a range of healthcare professionals.  Working within a group of eight local Practices, we will be offering a range of appointments each weekday evening between 18:30 and 20:00 and during selected times at weekends, to registered patients, in at least one of the participating Practices.  Please contact our reception team at Old Mill or Millgates for more details. 


Each year the Flu vaccination is made available on the NHS to protect patients most at risk of Flu and it's complications.
We will be offering 2 Flu Clinic's to patients on:

Saturday 6th October, 8 - 12pm, Old Mill Surgery, Poringland
Saturday 13th October, 8 - 12pm, Hempnall Village Hall


Flu Banner

CQC Inspection 14th June 2017

The practice CQC inspection took place on 14th June 2017, the results can be seen on the link below.  Many thanks to all of those patients who took the time to complete the questionnaires and speak to the inspectors and special thanks to the PPG for all of their help.

Patient Participation Report 2015

The latest report is available in the PPG section of this website.

The Friends and Family test now available on the website:

The Friends and Family test is a way of gathering your feedback so we can continually review our service.  More information can be found under the 'Quick Links tab' under the Latest News heading!

THE ACCESSIBLE INFORMATION STANDARD is a new law to make sure that people who have a disability,impairment or sensory loss are given information they can easily read or understand: see more details in 'further information'

(Site updated 13/09/2018)
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